Keep Up To Date With Our Feeds

Poker Room Rules: Code of Conduct

UltimateBet strives to maintain a friendly and entertaining atmosphere for our players. While we cannot be held responsible for the conduct of any player, we do reserve the right to refuse use of our cardroom to anyone who violates our codes of conduct.

The following is deemed inappropriate conduct on UltimateBet:
  • Collusion with another poker player of any sort or any other form of cheating.
  • Agreeing to check a hand when there is another player all-in.
  • Telling anyone your hole cards before a pot is complete.
  • Needlessly stalling the action in a game.
  • Selling play chips for cash.
  • Attempting in any way to induce a poker player to leave a game to play in another.
Players conducting chats that are deemed inappropriate or abusive may have chat privileges revoked temporarily or permanently. This behavior includes:
  • Verbally threatening any other player or employee of UltimateBet.
  • Using profanity or obscene language.
  • Making statements that could unfairly influence the action in a game (e.g. – discussing cards that have been folded).
  • Chatting in any language other than English during game play (trivial exceptions will be made).
  • Begging other players for play chips or real money.
  • Advertising websites or other commercial services.
  • Typing words characters (macros) or phrases that make it difficult for others to use the chat feature.
  • Spamming tables with announcements of private tournaments or sit 'n go events.
  • Coaching players or suggesting how others should play their hand with respect to another player's hand.

Policies

  • Management reserves the right to make decisions in the interest of fairness and players' previous chat history with UltimateBet.
  • The decision of UltimateBet Management is final.
  • When reporting player behavior that violates our code of conduct or reporting game concerns to customer support, players should include table and hand numbers to indicate when and where the violation or problem took place.

Procedures

  • Management reserves the right to start or close any game at any time.
  • Cash games are raked. To view the rake structure click here.
  • All games are table stakes. If you leave a game and return to the same game within 20 minutes you must return with the same number of chips you left with.
  • Only one person may play a hand.
  • No one is allowed to play on another person's account.
  • A player may sit out in a game but will be removed from the game after 15 minutes of idle time.
  • Players are expected to pay attention to the game and not hold up play.
  • In ub ring games players have 20+10 warning for No Limit and Pot Limit games and 13+7 warning for Limit games.
  • If a player has not acted on their hand within the time allotted their hand is automatically folded as long as it is determined that the player is still connected.

Connection Issues

Due to the nature of Internet play, players sometimes lose their connection to UltimateBet. Under these circumstances, failure to act on one's hand is treated differently.
  • If a player loses their connection during the play of the hand and manages to reconnect while it is still their turn to act the player is given the chance to act on their hand. If the player reconnects during the last 10 seconds of his allotted time during a hand of limit poker or the last 20 seconds of his allotted time during a hand of no-limit or pot-limit poker, the player is allotted an additional 15 seconds to act on their hand.
  • If a player fails to act on his hand within the allotted time because of a loss of connectivity, that player will be placed all-in as long as that player has available all-in protection.
  • All players are given two all-in protections per 24 hours.
  • If a player uses all of his all-ins before 24 hours have elapsed, that player may request more all-in protections by going to the account services page.
  • Abuse of the all-in privilege will result in suspension or permanent barring of a player's account.
  • Review our all-in protection policy here.

Seating

  • Players may take an open seat in any game that they have the minimum buy-in for.
  • If a player wishes to play in a game that is full, they can add their name to the waitlist for that game. When a seat comes open they will be automatically prompted that their seat has come open.
  • Players are permitted to play up to 3 games at once. However, if it is determined that playing multiple games cause a player to act too slowly on a consistent basis, management reserves the right to further limit the number of games that player is allowed to play in at once.

Chip Dumping

  • Players cannot willfully use the poker tables to transfer money among other players. Players wishing to transfer money (play or real), can contact Customer Support for assistance. Players with complete accounts who have been customers in good standing for 6 months will have the option to transfer chips from the account services page within the game.
  • Violation of the chip dumping policy will result in warning, temporary or permanent suspension of account.